What happened with one of my figure? I had one blocked Yeti. But when I rose 449 points Yeti disappeared, There is no in blocked figure and there is no in unblocked figure.
Hello @Tola A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!
Can you please post a screenshot of your available characters from your "Scrap Book"? What level are you on? Did you take a screenshot when you had that many points for Yeti?
Did you try any of the trouble shooting steps? If not, please follow these steps:: Force close the App ---> Disconnect from WiFi ---> Clear Cache/Cookies ---> Restart your device after shutting it down for few minutes ---> Connect to Internet and Log back into the game ---> Check if this brings up your Yeti back.
Please post back and let me know above details as well as how it went after following above steps. You can simply type in the empty comment box given below to reply.
Talk to you soon! Have a great rest of the day/evening!
Hi, thank you for the reply. This is a screenshot of my characters:
I am at level 524. The problem occurred several levels earlier. Unfortunately I don't have a screenshot of points for this Yeti character. He looked like a brown cookie.
I cleared cookies and reset the komunter. Unfortunately, nothing has changed.
Answers
Hello @Tola A Warm Welcome to our friendly King Community 🤗
I am very sorry to hear about the issue in your game!
Can you please post a screenshot of your available characters from your "Scrap Book"? What level are you on? Did you take a screenshot when you had that many points for Yeti?
Did you try any of the trouble shooting steps? If not, please follow these steps:: Force close the App ---> Disconnect from WiFi ---> Clear Cache/Cookies ---> Restart your device after shutting it down for few minutes ---> Connect to Internet and Log back into the game ---> Check if this brings up your Yeti back.
Please post back and let me know above details as well as how it went after following above steps. You can simply type in the empty comment box given below to reply.
Talk to you soon! Have a great rest of the day/evening!
- Report
0 · Helpful Woah! Sweet Love HahaHi, thank you for the reply. This is a screenshot of my characters:
I am at level 524. The problem occurred several levels earlier. Unfortunately I don't have a screenshot of points for this Yeti character. He looked like a brown cookie.
I cleared cookies and reset the komunter. Unfortunately, nothing has changed.
- Report
0 · Helpful Woah! Sweet Love Haha