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Purchase

shane1976
shane1976 Posts: 1

Level 1

I was granted this monthly package to buy,an as u can see i had enough to buy it,an evertime i tryed to buy it,it told me my purchase was unsuccessful,an i have the money in their to buy it still! I havent had a problem with this game,an dont wanna start! But i should have the right to buy that 14.99 package,but it still after 5 attempts,i had no success! I just want to be able to buy that package! It really put my gameing to a hault,so please help! Thank you!


Answers

  • candycrushinit
    candycrushinit Posts: 12,601

    Hi @shane1976 and warm welcome to our sweet community! 😊

    Was your device connected to Internet? If so, what was the strength of your connection? Please talk back soon providing more details

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