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Connectivity issue

cjanke1

cjanke1 Posts: 1 Newbie

April 2020 in Support

I have been getting connection errors in both Friends & Jelly. I am connected to the internet, I’m signed in & ive changed my passwords recently. Do you have any idea why this is happening? It is happening on multiple devices. One is an Android tablet & the other an I phone. All updates have been preformed on all the games.

D40AEDC7-C015-4859-B9E4-9CB19F7C18FF.png

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Answers

stan1981 Posts: 3,417 Legend

April 2020
Try restart ur phone. N can try using wifi n data. Check for latest version

April 2020
Regards,
Stan
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Sukanta_Biswas Posts: 20,067 Candy Moderator

April 2020
https://community.king.com/en/candy-crush-friends-saga/discussion/286837/connectivity-issue

Right now, I'm asking you to check the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Let me know if you find any such error message when logging into the game.

April 2020

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/*! * @author Adam Charron <adam.c@vanillaforums.com> * @copyright 2009-2020 Vanilla Forums Inc. * @license GPL-2.0-only */ /* This stylesheet generated by Transfonter (https://transfonter.org) on July 14, 2017 7:45 PM */ @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: 400; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro.ttf") format("truetype"); font-weight: normal; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: 500; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/king_SuperGroteskOffcPro-Medium.ttf") format("truetype"); font-weight: bold; font-style: normal; } @font-face { font-family: "SuperGroteskOffc"; src: url("./fonts/SuperGroteskOffcPro/SuperGroteskPro-Bold_unlicensed_0.otf") format("opentype"); 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