Games/ Candy Crush Friends Saga/ Support
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Game crash

biatrissbiatriss Posts: 3 Newbie
in Support

I have been receiving the sweet streak (awesome sauce). But every time I max out my sweet streak, I make it no more than two levels past and the game crashes, causing me to loose my sweet streak all together... It has happened every time three times in a row now... It's getting pretty frustrating...

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Answers

  • mysticalmystymysticalmysty Posts: 30,131 Crushing Legend

    Hi @biatriss Welcome to our community, to avoid your game from crashing, always make sure your game and device updated to the latest version, keep closing up all your tabs and browser, and regularly clearing up your cache it help too.

    Wherever a beautiful soul has been there is a trail of beautiful memories 🌸


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  • Hey! Would you like to give us your opinion?

  • biatrissbiatriss Posts: 3 Newbie

    Everything is up to date, and I never have and extra things open or running in the background of my phone...

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  • mysticalmystymysticalmysty Posts: 30,131 Crushing Legend

    Hi again @biatriss I know we had this issue last week, and it supposedly already been fixed. I'll forward your message to our CM, but since it is Easter weekend right now, you probably won't get the answer back until Tuesday. Sorry for the inconvenience.

    Wherever a beautiful soul has been there is a trail of beautiful memories 🌸


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