Game progress.

MommaNay55

Completed level 5 in Heavenly Chocolate. Touched the next button, screen turned off, kicked me out of the game..when I opened game back up I lost my progress.

AbhinavSargar

Can You Show Us it's Screenshot ?

MommaNay55

When it kicked me out it was like I never had been in the game. I had played this level all day yesterday then to finally win and it shut off just as I was clicking next is really aggravating.

AbhinavSargar

Please Share Screenshot.

Also Have You Saved Your Progress ?

MommaNay55

So I am going to have to screen shot my game every time to win. I have spent a lot of money playing this game. I see how it is now. I expect to get level 5 completed without having to play it all day again. Please fix this! I have never complained about anything.

AbhinavSargar

Please Share it's Screenshot and Tell Us have you saved your Progress ?!

MommaNay55

I dont have a screenshot! I did not know I had to screenshot everytime I win! Stop asking me if I have a screen shot. The game is set to save my progress. When it kicked me out of the game SUDDENLY it did not save my progress.

MommaNay55

I am on level 953 in the regular game. I know how to save my progress. There was a glitch in the game. I have never complained before. Just fix it!

AbhinavSargar

Ok I Got It @MommaNay55

Moreover, Game Never Saves Your Progress Until-

¶ You Login into King Account on your Game.

¶ You Login into Facebook Account on your Game.

¶ Your Game Progress Gets Saved when You Are Online after doing Above Steps

Check Your Internet Connection Speed. It must be 5mbps.

Check Your Internal Storage. It must be at least 2GB free.

Make Sure You Have The Latest Version.

MommaNay55

I am logged in to everything. Do you not understand English. The game just suddenly closed after I won level 5 I Chocolate heaven. When I opened it back up it did not save my progress! Fix it give me level 5 back. I am not playing it all over again!

AbhinavSargar

Ok @MommaNay55 I hope you are having Latest Version of Candy Crush Friends Saga 1.37.4 installed. Tagging @Sukanta_Biswas @PummyRaj @QueenMia for your assistance further.

Sorry @MommaNay55 If I made you angry in some way.