Purchase made didnt load to my act

jo1177

I have made 2 purchases for lives in candy crush and rhey never load to my account

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/302404/purchase-made-didnt-load-to-my-act

Hi @jo1177 . Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

If the problem remains the same, you need to follow the steps below.

You will find complete information HERE and of course tell your Game ID there.

and You can find all info about refunds and broken purchases here.

Thank you

Ked73

Purchase made didnt get free lives

Sukanta_Biswas

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/850754#Comment_850754

If you have any problems with the purchase and want to get a refund, you need to follow the link given below because our community does not handle anything related to the purchase.

https://community.king.com/en/candy-crush-saga/discussion/256652/did-something-go-wrong-with-your-purchase

Thank you.