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Answers
Hi @DonnaJM Welcome to the Community,
Please post Screenshot Of Your Issue.
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0 · Helpful Woah! Sweet Love Haha@DonnaJM First thing to try is make sure app is up to date and then log out and restart your device. log back in and see if problem persists. let us know
I will tag @PummyRaj has here knowledge of this game is far superior to mine
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1 · Helpful Woah! 1Sweet Love HahaWe warmly welcome you to the Friendly King Community's Candy Crush Friends Saga forum.
If you can elaborate a little more on your statement then it will be easy for me to answer.
Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here.
Thank you.
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0 · Helpful Woah! Sweet Love HahaHello @DonnaJM Hearty Welcome to our wonderful King Community 🤗
I am sorry to to hear that you are having an issue with your game!
Can you please explain in which game you are having this issue? If it is Candy Friends Saga -- is it the Bubble Gum Troll event that you are having this issue and your points are not being added to your total score?
Please post back these details --
1) The game you are having this issue with;
2) Is it a special event OR a regular level?
3) If it is a regular level -- which level is it?
4) And yes, like all others have mentioned above, a screenshot would help -- 1 screenshot before you play a level AND one screenshot after finishing the level.
To post back, please type your reply in the comment box given below. And to post the screenshot, tap on the 2nd icon that is located in the bottom left corner of the comment box.
Talk to you soon! Have a great rest of the weekend 🍭 🍭
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0 · Helpful Woah! Sweet Love HahaHi there and welcome to the Community 🤩
I see all of our experts and superstars have provided you with some helpful suggestions already, has this helped?
If you need us, just let us know ☺️
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0 · Helpful Woah! Sweet Love Haha