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๐ Women's Month! Celebrate with us HERE and HERE
๐ฅณ Party with our Game Mods HERE and HERE
๐ด It's ON! Join our Weekend Challenge HERE

Answers
Hi @GOJE . Welcome to our Community
Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.
Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.
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1 · 1Helpful Woah! Sweet Love HahaOmg ๐๐ฝโโ๏ธ ... Hi and a very warm welcome to youย @GOJE
So sorry about it and hope the helpful assistance of the experts will be positive for you.ย
Best of luck and enjoy crushing ๐ญ๐ฅ
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0 · Helpful Woah! Sweet Love HahaHi there GOJE and hope you're well.
I hope you've performed the troubleshooting methods recommended by Kiara as I also believe that the reason you can use the gold bar is due to loading and connectivity issue during the game.
You may also check if your phone has enough memory space/storage for the system or apps to run smoothly. If storage is an issue, try to clear some unwanted files like videos or duplicate photos. These are the files that took up most of the space in the phone.
Hope you'll be able to use your gold bar soon and let us know if you need further help.
Thank you ๐๐๐ป๐
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0 · Helpful Woah! Sweet Love Haha