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Unable to use my gold bars

GOJEGOJE Posts: 1 Newbie


Unable to use my gold bars.. I have 130

Answers

  • kiara_waelkiara_wael Posts: 36,455 Candy Moderator

    Hi @GOJE . Welcome to our Community

    Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

    Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.



  • Hey! Would you like to give us your opinion?

  • Loveth_NPLoveth_NP Posts: 1,731 Level 5

    Omg ๐Ÿ™†๐Ÿฝโ€โ™€๏ธ ... Hi and a very warm welcome to youย @GOJE

    So sorry about it and hope the helpful assistance of the experts will be positive for you.ย 

    Best of luck and enjoy crushing ๐Ÿญ๐Ÿฅ‚

    https://king.com/ ๐Ÿญ

    #KING๐Ÿ‘‘COMMUNITY ๐Ÿ‘ฉโ€โค๏ธโ€๐Ÿ‘จCRUSH JOYFULLY TO MAKE THE WORLD A BETTER PLACE ๐Ÿฌ ๐Ÿญ ๐Ÿฌ๐Ÿญ๐Ÿฌ๐Ÿญ๐Ÿฌ๐Ÿญ๐Ÿฌ

  • wykoonwykoon Posts: 6,121 Community Hub Moderator

    Hi there GOJE and hope you're well.

    I hope you've performed the troubleshooting methods recommended by Kiara as I also believe that the reason you can use the gold bar is due to loading and connectivity issue during the game.

    You may also check if your phone has enough memory space/storage for the system or apps to run smoothly. If storage is an issue, try to clear some unwanted files like videos or duplicate photos. These are the files that took up most of the space in the phone.

    Hope you'll be able to use your gold bar soon and let us know if you need further help.

    Thank you ๐Ÿ˜Š๐Ÿ™๐Ÿป๐Ÿ˜Š

    New to this Community? ๐Ÿค”Here's a guide to help you ๐Ÿงญ

    Do you have any issue with the game? ๐Ÿ†˜ Go to our Help Center, contact King Support Team or simply visit any of the Support section of different Community for answer(s)๐ŸŽฏ

    For German, French and Spanish speakers, head to our International Corner ๐ŸŒ

    Just Play. Have fun. Enjoy the Game ๐ŸŽฎ


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