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Can I get my games wins back.

dennysc10pickupdennysc10pickup Posts: 1 Newbie

I had to get new PC . I had all most 2000 wins . So win I got the game in the new PC It started me with game 1. I can't afford to start over I'm 67 Is there something we can do. Think-You Denny.

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Answers

  • Hey! Would you like to give us your opinion?

  • MightyWolfMightyWolf Posts: 13,481 Crash On the Run Moderator
    edited July 2020

    I will help you...

    Hi @dennysc10pickup,

    Welcome to our community and thank you for playing Candy Crush Friends... ๐Ÿฅฐ

    Provided you've been saving your progress, you can recover it again.ย The first step isย to identify how you saved your progress before.

    If you used a King profile, go to the settings menu and tap the orange King icon, then just submit the email address and password you saved when you set up your King account.ย Once done, you should find your progress returns. If you'd like more guidance on how to create a King account, a separate article about 'What is a King account and how do I create one?' can be found in this Help Center.

    If you linked your game to Facebook, you'll just need to reconnect your game to the same Facebook profile using the blue Facebook 'connect' button. Important note: if you share your device, or have more than one Facebook profile, you'll need to make sure the active Facebook account on your device is the one you saved the progress to in the first place.

    If you share your device and you're unsure of the Facebook profile you're logged in as, go to the settings menu and choose the option to log out of Facebook. Once this is done, check the active Facebook profile on your mobile and make sure it's the right one. Then go back to the game and connect to Facebook again.

    If you didn't save your progress with Facebook or King, you won't be able to recover lost progress as it was never synchronized. Don't worry though, just create a King account or connect to a Facebook profile and then get in touch to let us know. We'll do our best to get you back to the level you'd reached before you lost your progress!

    Hope that helps... ๐Ÿ˜‰

    See you around the community... ใƒพ(โ‰งโ–ฝโ‰ฆ*)o

    #Keep_crushing_it

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  • PummyRajPummyRaj Posts: 13,209 Farm Moderator
    Accepted Answer

    Hello Denny @dennysc10pickup Hearty Welcome to our wonderful King Community ๐Ÿค—

    I am very sorry to hear that you have lost your level progress.

    No, dear! You do not need to start over at all. Just give me only one information.... Did you save the game on your old PC either through Facebook OR Kingdom account?

    Oh! Which game are you playing?


    Please post back by typing your reply in the comment box given below.

    Talk to you soon! Have a great rest of the day and an amazing weekend ahead ๐Ÿญ ๐Ÿญ

    Accepted Answer

    Signature - Moderators 2021 FHS PummyRajpng
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