Dunk the Cookie problem

wykoon

Hi there @MollyS @Snow7501 @soda

Below is our Superstar, @PummyRaj reply in another thread by @lakeesha422 of same issue.

"The issue with the "Dunk the Cookies" challenge was fixed by the Candy Friends Studio 👍️

So. now you must be seeing that the Cookie achievements are recording properly 👌"

Please feedback to her if the issue still persists. Thank you.

orbar07

Hi.

Now i don't see the challenge

Screenshot_20200802-100113_Candy Crush Friends.jpg

MollyS

Hello @PummyRaj 

Hopefully your contacts will send the missing large gift box that was earned and not delivered on this challenge. I appreciate your help with the other problem and hope you can assist in working this one out.

Thank you!!

orbar07

Hi @PummyRaj.

I still dont see the challenge.

And i didnt get any surprise box.

PummyRaj

Hello again friends -- @MollyS @orbar07 @Snow7501 @Mmh3911 @alishat and @lakeesha422

Hope you all had a great weekend 🤗

I have updated about the "disappearance" of the challenge to the Friends Community Manager 👍️

Once I find out any info, I will update you all!

Thank you so much for being so patient and understanding 🙏

Have a Crushastic Day 🍭 🍭

PummyRaj

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/950450#Comment_950450

Hello @chicken_noodle Hearty Welcome to our Wonderful King Community 🤗

I am very sorry to hear that you are also having the issue with the "Dunk the Cookie" challenge!

Can you please provide your game user ID number, so that I can give it to our game In-charge?

Thank you and talk to you soon 🍭

@alishat and @lakeesha422 Can you two also please give your ID numbers? Thanks a lot 💔

PummyRaj

Hello @MollyS @Snow7501 @Mmh3911 and @orbar07

Our Friends Community In-charge has sent some goodies in your way as a compensation for the issue you had with the Dunk Cookie event.

If you don't see a pop-up by now, close the App and restart your device. Then the gift should appear.🙂

Enjoy the gifts and keep having fun in your game(s) ❤️

PummyRaj

Hello @alishat @lakeesha422 and @chicken_noodle

Can you all please post your game ID number, so that our CM can send some goodies in your way?

If you do not know how to look for the ID number, please follow this ---> From "Home" screen, you can directly click on "Profile" tab -- if you are inside the game (on Map screen), click on the "Settings" (Cog Wheel icon) -- then click on "Profile" tab -- Double Click on the "King Emblem" that you see on top of the screen -- You will see your ID number -- simply copy and paste it here 🙂

Hope to talk to you soon. Have a great rest of the day 🍭 🍭