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Level 3123 CCFriends freezing at movecount=0
Blondee091
Posts: 1
Level 1
in Support
level 3213 candy crush friends: game freezes when moves go to zero. Can still use lollipop hammers and striped and wrapped boosters, but will not signal end of the level (I.e. "level failed") and prompt to try Again.
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Answers
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Same problem here!
First time it happens in many years of play.
I reported it to the technical support. As of now, they do not see the problem π
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Hi dear welcome to our community
Please Update Your game . Perhaps It Fixed In last Update.
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Hi and welcome to the community,
Please do the standard troubleshooting process by, Log out, update your game application, Restart your device and Log in to see if it helps you to fix the issue.
Also clear cache / history if you are playing through web browser.
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I had the same problem and it could be solved with the standard trobleshooting rules.
I finally could pass the level so I do not know if the problem was solved or not.
Good luck π
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Hello @Blondee091 and @Germano_ Hearty Welcome to our Wonderful King Community π€
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using and what version you have? How many times might have you tried the level -- did it freeze each time?
@Germano_ I am glad to know that you could finally pass the level. Was the level freezing till you ran trouble-shooting steps?
@Blondee091 please post back by typing your reply in the comment box given below.
EDIT: Sorry @Germano_ Just realized that this is an old post π Please feel free to give the feedback only if you have time and remembered about the level π
Thank you and have a Crushastic Day π π
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Hello @PummyRaj; no problem in giving feedback.
The level simply stopped working when you you got to zero movements. But instead of closing or asking you if you wanted to use some gild bara or not, nothing happened. The only option was using the βstep outβ button and eventually restart. The strange this was that all other options kept working, Jelly Queen was moving and so on; but you were not allowed to make any movement.
As long as you completed the level before getting to zero, you could proceed.
I will go and see if the problem was solved.
Bye!
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Hello @PummyRaj I happen to go back to that level and play with three different characters (Tiffy, Odus, Misty). It seems that the problem was solved.
Maybe with the following versions, the bug was fixed (consider that level 3123 was quite some time back for me, since I am at 3300 now).
But I am happy if other players can avoid that glitch in the game.
Stay well!
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