My jelly queen levels are messed up

Fran_Coursolle

iPhone.

Updated to 1.40.3 2 days ago (I was having this problem before that but managed to work through it)

if you look at the top of the 2 screenshots, one says 9 the other says 10. Only other difference is the number of moves I start with.

Kags

I am yet another person having this issue. Have tried disconnecting from Wi-fi, clearing cache etc ... no change.

ID: 3683029024

Device: iPad Mini 4

OS: 13.6 (17G68)

Game version: 1.40.3

Screenshots:

Earlier I was also being offered the chance to play with Odus, even though no purple candies appear in the game. I played the same game sometime between 11:00 and midnight (UK) yesterday when everything was normal, but now have this issue.

PummyRaj

Hello again @Fran_Coursolle 😃

Your screenshots helped me to figure out the differences between both levels.... and here they are::

1) Level 9 is a Jelly level (Purple Jam) and level 10 is a Jam level;

2) Level 9 has 29 moves and level 10 has 23 moves (like you have already mentioned);

3) We have to spread the jam in 48 tiles in level 9, and 68 tiles in level 10.

4) Level 9 has 2 Raspberry Twister Cakes -- that gets exploded once all the icing is removed;

5) Level 10 starts with a Striped at the bottom of the board, where as level # 9 has those Twister Cakes.

6) Level # 10 has too many pf Caramel Cups (with Blueberry on top) on the board, but the level #9 has only 4 of them above to the Twister cakes.

7) And there are no "frozen" Fish and Licorice in level # 10.

PummyRaj

Hello @Kags Hearty Welcome Back to our Wonderful King Community 🤗

Thank you very much for providing all the needed details.

The Friends Community In-charge team have already escalated this issue to the Studio, and they are looking into it 👍️

I will get back once I receive any update from the team on the issue

Thank you very much to all of you for understanding and being patient 🙏

Fran_Coursolle

Last night before bed the levels were still screwed up. This morning I wake up and the Jelly Queen is magically back without my having done anything.

steph2010

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/972864#Comment_972864

ID 1023025101

whatifiwasntlauren

So its been 5 days still same problem.

PummyRaj

Hello dear @whatifiwasntlauren 🤗

The Friends Community In-charge has informed me that the Studio is still looking into the issue and they will definitely bring a fix soon. Hopefully, we will have an update either on Monday or Tuesday!

I am sorry for not able to bring any update to you.

Thank you so much for your patience and understanding 🙏

Have a lovely weekend 🍭 🍭

rajdeeptb

https://community.king.com/en/candy-crush-friends-saga/discussion/307631/my-jelly-queen-levels-are-messed-up

Hi dear welcome to our community

Sorry for the inconvenience . Its A Technical Difficulties. Please Clean cache files of your device and reboot the device.

Hope It Will Fix.

Please Update Your Game 😊😊