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How do I transfer Save-data to new account?
DovahClown
Posts: 8
Level 2
in Support
I have 2 accounts how do I transfer save-data to the new account?
0
Best Answer
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Thank you for confirming dear @DovahClown π
Unfortunately, as players, it will not be possible for us to transfer our game progress from one account to another.
You can contact the "King Player Support Team" and request them to transfer data to the account you need to. But, you have to be very patient, as they are very busy all the time by taking care of Purchase Issues, missing rewards, and many other issues.
So, here is how you contact the "Player Support Team" ---> Click on "Settings" (the Cog Wheel icon) -- then click on the ? -- select "My Game Progress" located under "Popular Topics" -- scroll all the way down in the page where you see "Contact Us" -- Fill the form and click on "Submit".
Once you submit the form, you will receive an automated email as an acknowledgement. You should receive a reply from an agent within 3 to 5 days. If you have not heard from them by then, please do send a reply to them through the automated email you have received, and somebody will definitely contact you ποΈ
Please let me know if you need further clarification or have any other questions π
5
Answers
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Hello @DovahClown Hearty Welcome Back to the Wonderful King Community π€
Are you asking how to transfer the progress from one account to another account?
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Yes
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Thank you for confirming dear @DovahClown π
Unfortunately, as players, it will not be possible for us to transfer our game progress from one account to another.
You can contact the "King Player Support Team" and request them to transfer data to the account you need to. But, you have to be very patient, as they are very busy all the time by taking care of Purchase Issues, missing rewards, and many other issues.
So, here is how you contact the "Player Support Team" ---> Click on "Settings" (the Cog Wheel icon) -- then click on the ? -- select "My Game Progress" located under "Popular Topics" -- scroll all the way down in the page where you see "Contact Us" -- Fill the form and click on "Submit".
Once you submit the form, you will receive an automated email as an acknowledgement. You should receive a reply from an agent within 3 to 5 days. If you have not heard from them by then, please do send a reply to them through the automated email you have received, and somebody will definitely contact you ποΈ
Please let me know if you need further clarification or have any other questions π
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Hii welcome to d king community
How do I transfer my game progress to my new device?
Before moving to your new device, you need to make sure you go through a few simple steps first:
- Enter your game on your old device.
- Back up your progress and connect to Facebook or to the Kingdom.
- Install the game on your new device.
- Open the game and connect it back to Facebook or the Kingdom.
All your game progress and Gold Bars should be transferred to your brand new device!
By connecting to Facebook or Kingdom, you are synchronizing your progress with our game servers. Therefore, your progress and gold bars will be easily transferred in between all your devices.
If for some reason the progress and Gold Bars do not transfer, try contacting us here where we can help you get them back.
Boosters, extra lives, and extra moves are not saved on our servers, they are saved locally on your device in which you received them.This means that, unlike Gold Bars and your level progress, they won't transfer across to your new device.
The good news is that if you still have access to the old device everything will still be there! Why not head on back over and use up those boosters to power through some levels before switching to your new device?
If you have any issues with your purchase, click here to read more.
Always remember that we never recommend storing too many free boosters on your device, not only is there a chance they may be lost but they can also affect the game play. We offer a variety of ways to get free boosters every day so there is no need to stockpile them. Use them to get past those tricky levels!
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Hii...again sry..I got some confusion
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