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Level 2780

Laurenmlh
Laurenmlh Posts: 1,184

Okay so I had all boosters active, the streak and Jelly Queen was just taking out the FINAL spot and it throws me out. Loses streak, life and completion of level


Answers

  • kavidina
    kavidina Posts: 5,827

    Hii welcome to the king community

    Please check the video...it will clear ur level..

    Thank you

  • PummyRaj
    PummyRaj Posts: 44,577
    edited August 2020

    Hello dear Lauren, Hearty Welcome Back πŸ€—

    I am sorry to say that I am a bit confused with the issue you had with the level!

    You are saying that your game crashed while you were playing the level, right? Or did it freeze?

    Since you said, while taking the "final spot" -- can I take it as "final move" of the level?


    If the level has crashed or was frozen, let's try some troubleshooting steps and see if it improves the issue! I am sorry, I forgot which device you are using! Can you please confirm the device, so that I can give you the specific link for that particular device?

    Thank you and talk to you soon 🍭

  • Laurenmlh
    Laurenmlh Posts: 1,184

    Hi again @PummyRaj

    I would be shocked if you could keep track of what all of us use!! Samsung Android Galaxy S9+, and yes it was the final winning move and it threw me out of the game. Closed the app. When I opened it back up from my apps running in the background it reloaded like it hadn't been opened at all, lost the streak, life, and the win. I also lost the one booster, and wondering if that's why it threw me out... Although I've played through the booster ending before without the issue.



    I've beaten the level @kavidina thank you. It's the fact that it threw me out is my issue.

  • rajdeeptb
    rajdeeptb Posts: 4,325

    Hi Dear welcome to our community

    Please watch This πŸ‘‡

    Hope This helps

    Have Fun

  • PummyRaj
    PummyRaj Posts: 44,577

    Hello dear @Laurenmlh πŸ€—

    Very Sorry, could not get back to you sooner. Had been busy for the past few days.

    Glad to know that you won the level πŸ‘οΈ πŸ˜ƒ


    Here is the link if you ever need in future ---> Trouble-shooting steps for Android Devices

    Please follow all the steps, except for the reinstalling the game App(s). Because, re-installation process will remove all our saved up boosters and they will not be reimbursed, unless we have purchased them with real money.

    Keep having fun in your game(s) and have a great week ahead 🍭 🍭

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