purchase iaaue

Claire_Dunning

Candy Crush Friends keeps saying oops something went wrong when i try to make a purchase

aijaziqbal

https://community.king.com/en/candy-crush-friends-saga/discussion/309103/purchase-iaaue

Hi and Welcome to our Community

Slow internet, Game not connected, or some other reason, you may face such problems. You can check out some troubleshooting below.

Reset/Clear cache data from App Store - Check app update - Log out game - Restart Device - Open game and Log in.

PummyRaj

Hello @Claire_Dunning Hearty Welcome Back to our Wonderful King Community 🤗

I am very sorry to hear about the issue in your game!

Are you having this "error" issue only when you are trying to make a purchase?

How about other features like -- receiving the Daily Bonus, receiving a gift after finishing the Daily Quests, or sending & receiving lives? Are you seeing a pop-up of "no connection" or any other similar pop-up?

When did this "Purchase Issue" start? Can you please provide me a screenshot of that "error" message you are seeing?

Please post back by typing in the comment box given below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the Comment box.

Talk to you soon. Have a great rest of the day 🍭 🍭

rajdeeptb

https://community.king.com/en/candy-crush-friends-saga/discussion/309103/purchase-iaaue

Hi dear welcome to our community

sorry for the inconvenience

It happens By Using slow internet or having more cache files.

please clean your cache files of the device. And Reboot It Now.

This will be fixed.