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Missing lollipops
Answers
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Hi and Welcome to our Community
If you miss a reward from any other feature, please report this to our Player Support Team here
Go to the game's Start Menu, then Settings - Help Center - Purchases & Gold Bars - Contact us and send them an email.
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Hi and welcome to the community,
It is very unfortunate to lose the hard earned boosters but i am sorry to tell you that boosters are stored on the device memory and not in the game. So whenever we change our device, Reinstall the Application Or game crashed or any other reason we do lose boosters. And they are not recoverable unless they are purchased.
In case you have any purchased boosters you need to contact player support directly from your game and they have your purchase history. I hope they will take an action in your favour.
To avoid such issues in future please keep your game up to date.
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Hi dear welcome to our community
sorry For The Inconvenience
Please Contact your in game Support Area
You can contact here also 👇
you may Asked Your game ID here to know your game id please Open profile section of your game and Dubble tap on the king logo which is located on the Top Center Area.
Watch Here 👇
Hope this helps
have fun
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Welcome to Sweet King Community! 👑
Very sorry about your problem! 😔
Maybe their team is still testing that means it's still not complete to be fixed to everyone on this game!
You can follow to ask Contact Us and send your Game ID to Community Team that they can help you but you should wait for longer.
⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️
1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device!
2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved.
It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play.
By the way, these features are still helping you to earn boosters/gold bars back on this game! 😊
Here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)
Have a nice and safety day! 😊
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