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Receiving "no internet" message when trying to redeem gift

gloriasue99gloriasue99 Posts: 8 Level 2
edited September 2020 in Support

I have a gift icon on the map page indicating 2 gifts. When I click it, it tells me that I have no internet connection -yet I am able to access other online pages, such as this one. This is happening on both my Samsung galaxy tab e and my iPhone 7.


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