Can we fix this minor bug?

DreamDancer

Every couple of days, I get this dialog and cannot dismiss it from the home screen, I have to click the only available button, then turn off my internet so I can resume regular game play.

No, I do not want this, I just want to play the regular levels, they're tough enough.

🤣

teresawallace44

Hi @DreamDancer

What game are you playing? It looks like Candy Crush Jelly. There should be an X to close out the window, either on the bottom or top right hand corner. That will close out the window if you click on the X.

Let me know if this helps. 👍

Teresa 🦋🌺🦋

aijaziqbal

https://community.king.com/en/candy-crush-friends-saga/discussion/312056/can-we-fix-this-minor-bug

Hi and welcome to the community.

Please log out, update your game application, restart your device and login again and see if the X button appears next time. Secondly please note that this support forum is only for candy crush friends related issues. For candy crush jelly please use the correct support section as below link.

https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs

Thanks and have a lovely day ahead.😀

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/312056/can-we-fix-this-minor-bug

Opps! This game's support community is Candy Crush Friends Saga (not Candy Crush Jelly Saga) and I will tagging @QueenB move this thread to Candy Crush Jelly Support Community.

If you have any questions on this game, please ask a question here that they will help you faster :

https://community.king.com/en/candy-crush-jelly-saga/categories/support-ccjs

BubbleGumSoda

@Lola_Pop can you move this to the candy crush jelly community

DreamDancer

This post WAS made in the Candy Crush Jelly support forum, how it ended up here is beyond my comprehension.

🤔

Sharon_Loose

Hi @DreamDancer its weird how these things happen, maybe someone moved your post in mistake for another. I have the same problem in my game too, it doesn’t happen every time but enough times to be really annoying especially as I haven’t got time to waste on playing RC anymore and just want to go directly to my game. Let’s hope it’s corrected on the next update.

NamTruong2001

Hello, at the first time, this message always appears until you click "Let's go". Next time, an "X" button appears then you can exit it. This is completely the purpose of the studio which forces you to join it.

Pitty_Kitty

Hi, @DreamDancer it's no bug, it's how Namtruong2001 says, every time RC resets the game creators want you to enter the feature the first time the message pops up in your game and then exit. After this, you can close the pop-up message by clicking the now visible "X" button until RC duration (48 hours) expires. Basically once every 2-3 days we have to visit RC and we can't avoid it if we want to play saga levels.

DreamDancer

@Pitty_Kitty _kitty well that inhales large amounts of noxious water.