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Help l can't log out (Resolved)!
BubbleGumSoda
Posts: 1,432 Legend
Hi everyone so this few days l think someone hack or do something to my king community account l can't post screenshots anymore l can't see everyone profiles including mine and can't log out l don't know what do now actually l was never leaving the community the person that do that did this
Hello welcome to the community⭐
The Games l'm playing right now:
Candy crush friends saga: level 3436
Farm heroes saga: level 129
Pet rescue saga: level 109
Bubble witch 3 saga: level 900
Best Answers
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Freddy_Falkner
Posts: 42,379 Game Expert
@terrazas1326 Hi and welcome, There have been a couple of people that have had temporary problems with there community account but believe they have been temporary. First thing to try is to clear your Internet browser cache and restart your device then try signing into the community and see if your problems is resolved
If there was a problem with your account you would also not be able to post now
Hope this helps
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BubbleGumSoda
Posts: 1,432 Legend
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Freddy_Falkner
Posts: 42,379 Game Expert
@terrazas1326 Hi , i will tag one of The CM to see if they can have a look into this for you. but guessing this will only be a temporary problem as you are still able to post.
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aijaziqbal
Posts: 7,395 Game Expert
Hi dear.
Yes heard about this issue lately from few other community members lets hope it will be sorted out soon.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
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Diamond Lim
Posts: 34,532 Game Expert
Sorry to hear about this problem! You can also ask for any one of Community Team on private message better and faster. 😉
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QueenB
Posts: 6,676 Community Manager
@terrazas1326, thanks for reporting this 👍
So to confirm, are you using a mobile device or PC while using the community? If you're on a browser, can you try incognito and see if that helps?
Also, any chance you can make a video recording so we can see what is happening? Feel to to PM me it or send me screenshots of the issues/error messages that you get if it includes your personal details so we can look further into this. Thanks ☺️

🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
This discussion has been closed.




Answers
@terrazas1326 Hi and welcome, There have been a couple of people that have had temporary problems with there community account but believe they have been temporary. First thing to try is to clear your Internet browser cache and restart your device then try signing into the community and see if your problems is resolved
If there was a problem with your account you would also not be able to post now
Hope this helps
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
6 · 1Helpful Woah! Sweet Love HahaSame for me. But this place treats me as if I am. But I still can discuss and comment on stuff. I have already created a discussion. here
🍬 Hi everyone and welcome to the community! In Candy Crush Saga, my most-played game, I'm in the 1500s. A look at my Profile would be great!🍬
If you want to participate in a counting game to infinity, HERE is the place to go. You can also Count by 2s to 15000 then down by 3s to 0. In addition, four new houses have been built at Candy Town. Each Candy Crusher belongs to one of the houses. See which one you belong to HERE! Build a Jelly Tower with us too!
Be bright like a shooting star.
- Report
0 · Helpful Woah! Sweet Love HahaI try but lt didn't work 😢
Hello welcome to the community⭐
The Games l'm playing right now:
Candy crush friends saga: level 3436
Farm heroes saga: level 129
Pet rescue saga: level 109
Bubble witch 3 saga: level 900
- Report
0 · Helpful Woah! Sweet Love Haha@terrazas1326 Hi , i will tag one of The CM to see if they can have a look into this for you. but guessing this will only be a temporary problem as you are still able to post.
@QueenMia @Pounawea
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
5 · Helpful Woah! Sweet Love HahaHi dear.
Yes heard about this issue lately from few other community members lets hope it will be sorted out soon.
Ask us anything.
https://community.king.com/en/candy-crush-saga/categories/support
🏆 Join King Games's Contests to chance to win gold bars 🏆
CC Saga Beginner's Corner
- Report
5 · Helpful Woah! Sweet Love HahaSorry to hear about this problem! You can also ask for any one of Community Team on private message better and faster. 😉
👑🌟 Are you newbie? Learn more here! Need Gold Bars? Join here! Subscribe here on Tagging List of CCS, CCSS, CCJS, CCFS and Community Hub! Help to vote amazing idea's lists here! 🌟👑
- Report
5 · Helpful Woah! Sweet Love Haha@terrazas1326, thanks for reporting this 👍
So to confirm, are you using a mobile device or PC while using the community? If you're on a browser, can you try incognito and see if that helps?
Also, any chance you can make a video recording so we can see what is happening? Feel to to PM me it or send me screenshots of the issues/error messages that you get if it includes your personal details so we can look further into this. Thanks ☺️
👉 Refer a Friend to Farm Community and get Rewarded! 🎁
🍬 Play Candy Crush Saga 🍭 Play Candy Crush Soda Saga 👫Play Candy Crush Friends Saga
🤼♀️ Play Candy Crush Jelly Saga 👩🌾 🍓Play Farm Heroes Saga
- Report
2 · 2Helpful Woah! Sweet Love Haha