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iPhone 12 notch is hiding the moves counter onscreen.
Hi,
I have a new iphone12 and when playing the notch at the top obscures the moves counter.
like in this photo someone else posted last year for the same issue on a prior iPhone 11 ( that had this issue resolved )
Any ideas on when there’s likely to be a fix for this?
cheers
thanks
Best Answers
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Miss_Dani
Posts: 10,885 Friends Moderator
Hi @westylee!
Just like you point out, other Players had the same issue you are experiencing but with their Iphone 11 Pro Max (more on that Here). Perhaps, just like then, an optimization of the App might need to be done by King so that the whole Board fits the screen & the Moves Box at the top of the screen isn't cut off when playing on an iPhone 12.
🔹 Let me tag CCFS CMs @QueenMia & @QueenB to see if they have any more info on this matter that could help you.
Have a great day!
🍭 #KɪɴᴅɴᴇssIsFʀɪᴇɴᴅs . #FʀɪᴇɴᴅsIsTʜᴇGᴀᴍᴇ 🍭
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bearwithme
Posts: 10,840 Candy Moderator
Hello @westylee - I hope you are enjoying our Friendly King Community! I plan to get the iPhone 12 Pro Max so I am guessing I will have a similar issue. Out of curiosity - if you flip your phone 180 - will the notch move with you or will it now be on the bottom? Since this game cannot be played in landscape mode, that is obviously not a fix for this issue.
By the way - I went and reported the issue to the Community Manager. 😊
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
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bearwithme
Posts: 10,840 Candy Moderator
Good news @westylee - the studio is aware of the issue and the fix will come out with the next update - 1.47 the week of 9 Nov, so make sure to keep your app up to date.
"Sometimes the smallest things take up the most room in your heart." - Winnie the Pooh
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
Answers
Hi @westylee!
Just like you point out, other Players had the same issue you are experiencing but with their Iphone 11 Pro Max (more on that Here). Perhaps, just like then, an optimization of the App might need to be done by King so that the whole Board fits the screen & the Moves Box at the top of the screen isn't cut off when playing on an iPhone 12.
🔹 Let me tag CCFS CMs @QueenMia & @QueenB to see if they have any more info on this matter that could help you.
Have a great day!
🍭 #KɪɴᴅɴᴇssIsFʀɪᴇɴᴅs . #FʀɪᴇɴᴅsIsTʜᴇGᴀᴍᴇ 🍭
- Report
5 · Helpful Woah! Sweet Love HahaHello @westylee - I hope you are enjoying our Friendly King Community! I plan to get the iPhone 12 Pro Max so I am guessing I will have a similar issue. Out of curiosity - if you flip your phone 180 - will the notch move with you or will it now be on the bottom? Since this game cannot be played in landscape mode, that is obviously not a fix for this issue.
By the way - I went and reported the issue to the Community Manager. 😊
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
5 · Helpful Woah! Sweet Love HahaGood news @westylee - the studio is aware of the issue and the fix will come out with the next update - 1.47 the week of 9 Nov, so make sure to keep your app up to date.
Be sure to come check out the Beginner's Corner and visit the lounge area 💕💕
If you are new to the community please check here for helpful info: Learn more about the King Community
💗You can find the various contests for the different games here
- Report
5 · Helpful Woah! Sweet Love HahaAwesome.
thanks all ❤️
- Report
1 · Helpful Woah! 1Sweet Love HahaHello welcome to the community
Maybe on the next Update well fixed it
💞 Signature created by @MightyWolf 🐺
- Report
5 · Helpful 2Woah! 3Sweet Love HahaThanks @westylee for bringing up this issue and thanks @bearwithme for reporting it.
Now it should be fixed before I get my iPhone12! 😉
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1 · 1Helpful Woah! Sweet Love HahaYayyy all fixed!
can see moves counter now.
thanks team!
- Report
0 · Helpful Woah! Sweet Love HahaI got the iphone 12 mini today and it has the same issue. Where can I report it?
- Report
0 · Helpful Woah! Sweet Love HahaHi there @cathyfitz and lovely day to you.
Please ensure your game is of the latest version. If it wasn't please update the same and see if the screen size has been fixed.
Let me know the outcome before I proceed to report the issue to our CM.
Thank you ☺️
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Just Play. Have fun. Enjoy the Game 🎮
- Report
0 · Helpful Woah! Sweet Love HahaHi @wykoon
I too am having the same problem with the iPhone 12 mini notch blocking game info with the latest app update installed.
Very frustrating😒
Please report and please please fix.
Thanks in advance.
- Report
0 · Helpful Woah! Sweet Love Haha