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Oh no! I lost 46 friends characters!

Yorben_GoereeYorben_Goeree Posts: 1,436 Level 5
edited November 2020 in Support

How can I you help with the all lost of 46 friends characters back on my game?

Help! 46 friends characters has been removed from my game! 😭😢


Relax... and play Candy Crush🍒🍭🍫🍬

▪️Candy Crush Saga: level 8765▪️

▪️Candy Crush Soda: level 3820▪️

▪️Candy Crush Friends: level 3961▪️ (By level 4000: I’m stopped)

▪️Candy Crush Jelly: level 541▪️

Best Answers

  • Hey! Would you like to give us your opinion?

  • QueenMiaQueenMia Posts: 12,426 Community Manager
    Accepted Answer

    Hi there @Yorben_Goeree and thanks @Spinnifix for flagging this to me 🤗

    @Yorben_Goeree - What happened? Have you restarted the game or installed the latest update or something? Please send me your Game ID and details of what happened in PM and I'll help you get your characters back.

    Thanks and happy weekend 🍒

    Accepted Answer

    No account yet? Sign up here in 2 seconds!


    Want to PLAY more?
    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮 Play Candy Crush Jelly Saga      🍏 Play Farm Heroes Saga

    🌟

Answers

  • Yorben_GoereeYorben_Goeree Posts: 1,436 Level 5

    And this is my previous screenshot of 50 characters.

    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8765▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3961▪️ (By level 4000: I’m stopped)

    ▪️Candy Crush Jelly: level 541▪️

  • Yorben_GoereeYorben_Goeree Posts: 1,436 Level 5

    Hi, @Spinnifix

    I've already tried my phone to restart and it's still the same problem for my friends characters. Does't work for my.

    @QueenMia

    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8765▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3961▪️ (By level 4000: I’m stopped)

    ▪️Candy Crush Jelly: level 541▪️

  • SpinnifixSpinnifix Posts: 14,971 Legend

    Okay thanks. I will forward it!!

                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥


  • Yorben_GoereeYorben_Goeree Posts: 1,436 Level 5
    edited November 2020

    Because for I lost 46 friends characters! I have only two different characters name Yeti and Tiffi on my scrapbook. On level 3685 have no red and cyan candies colour on board!! Without characters I can no longer play on the level 3685. Also for the app has been crashed for automatic shutdown. Stuck on level 3685 for without a friends characters. 😭

    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8765▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3961▪️ (By level 4000: I’m stopped)

    ▪️Candy Crush Jelly: level 541▪️

  • SpinnifixSpinnifix Posts: 14,971 Legend

    Hello!

    Did you complete all the steps Looking for an update and clearing the cache? I am happy to pass it on!

                                                                 
    💓 Where there's a will, there's a way 💓

     😉 One look at my profile would help everyone! 👍

     Did you know that there is now an international room for German - French - Spanish?

     🍐 Player Expert for Papa Pear 🥥


  • QueenMiaQueenMia Posts: 12,426 Community Manager
    Accepted Answer

    Hi there @Yorben_Goeree and thanks @Spinnifix for flagging this to me 🤗

    @Yorben_Goeree - What happened? Have you restarted the game or installed the latest update or something? Please send me your Game ID and details of what happened in PM and I'll help you get your characters back.

    Thanks and happy weekend 🍒

    Accepted Answer

    No account yet? Sign up here in 2 seconds!


    Want to PLAY more?
    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮 Play Candy Crush Jelly Saga      🍏 Play Farm Heroes Saga

    🌟
  • Yorben_GoereeYorben_Goeree Posts: 1,436 Level 5

    Hi, @QueenMia

    Here is my player ID:

    Thanks you very much! That hope for my. 😊

    Relax... and play Candy Crush🍒🍭🍫🍬

    ▪️Candy Crush Saga: level 8765▪️

    ▪️Candy Crush Soda: level 3820▪️

    ▪️Candy Crush Friends: level 3961▪️ (By level 4000: I’m stopped)

    ▪️Candy Crush Jelly: level 541▪️

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