Where are my lollipops?

nailz42

I opened the game this morning and all of my lollipops are gone. My customers are still there but it put all the characters in their defaults. My level progression has been saved though.

Werner_Cichy

https://community.king.com/en/candy-crush-friends-saga/discussion/321250/where-are-my-lollipops

Did you reinstall the game?

Only then will the boosters be deleted.

Anahita_2005

https://community.king.com/en/candy-crush-friends-saga/discussion/321250/where-are-my-lollipops

Hi there @nailz42 Welcome to our community!

There can be 2 things:

Have uninstalled you the game? If yes, then all the boosters will be gone.

If no, then try to log out-login and restart your device.

Hope this would help.

Unknown

This content has been removed.

Diamond_Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/321250/where-are-my-lollipops

Welcome to Sweet King Community! 👑

Like previous players have answered you. 😊

⚠️ So please attention when you have trouble to lose all of your boosters! ⚠️

1. The boosters also cannot be transferred / saved to any devices on any King's Games when you switch out new or change or upgrade device or reinstall game! 

2. The boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that they are not saved on our servers especially if you didn't have the game saved. 

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the game play. 

We do not replace items and help you to return your boosters back that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here and then ask and send your Game ID (How to find your Game ID), so they can help. 😊

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