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Check your internet connection. Disconnect your device from the internet and reconnect it. There is also the possibility that the connection to the King Server is temporarily disrupted. However, this is usually over after a short time.
Hello 👋
Welcome to the sweet King community.
Please follow the steps that Werner_Cichy has indicated. Unfortunately this problem is being investigated. Some players managed to fix it by simply disconnecting the internet connection from the device (not the router) for a few minutes with the game open. When I turned the internet connection back on in the device everything worked correctly.
If after trying these steps you still have the problem, please let us know. Thanks and keep enjoying