The Community in more languages
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Hi and Welcome to our Community
The video ad feature is still a test feature, which means that some of you can get Lives, while others can get Booster or other items from this feature.
This also means that the video ad feature will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the video ads in your game, just stay tuned and keep an eye in the game to see when it's back.
Hello there @Jnbbarnes5864 and good day to you.
If your old phone is still working and you still have it with you. You may continue playing the game and utilise the boosters stored in that phone to help you level up. You just need an internet to play the game on your old phone.
Please remember to exit the game from the new device first before you log in to the old phone.
If your old phone is no longer around, I'm afraid you have to start building those boosters through events/challenges/features that are available in your game at the moment as not many players will get the same type of features.
Further, you may start participating in on-going contests in this CCSF contest forum or King Community form to stand a chance to win some gold bars, which you can then use to purchase some boosters.
Please let us know if you need help with other issues in the game.
Thank you π