4 free moves are gone

KatKrazee

My four free extra moves are gone and I never got the Christmas event. The pop up ads now are too much I'm level 3825 but this is not right I'm gonna have to quit playing if it isn't fixed

fable1707

Hello @KatKrazee

Welcome to king's community

It happens sometimes when you get stuck in a level and nothing seems to work . Please check if your game is updated to latest version .

Happy New Year 😊

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/323744/4-free-moves-are-gone

Hi and Welcome to our Community

If you don't see the event, make sure to update your game to the latest game version. If you still don't see it, then please note that at the moment, the event is not only available to everyone as our sweet Game Studio is making sure it works smoothly. But don't despair, it will probably be coming to your game at some other time.

johan1082010

Please follow what @kiara_wael said.

wykoon

Hello there @KatKrazee and Happy New Year to you!

As mentioned by Ms Kiara, some of the features in the game are test feature that are only made available to certain players for certain period of time.

With regard to the ad, the only way to stop or ignore it, is to close it as this is a temporary feature that be removed from the game after certain period of time.

Thank you for your patience and please let us know if you need help with other issue in the game.

🙂