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events no appear. Help

daniel47daniel47 Posts: 65 Level 2
edited January 5 in Support
help.
 Any expert who can tell me 
why I do not receive special events? They always answer me that the application must be up to date,
 that there must be enough space in the phone memory, they say to restart, to log out, that I cleared the cache. 
I fulfill everything and still do not receive the events. I was unable to receive the holiday event. 
They're already talking about the Yeti holiday event and neither. 
it's really boring not to receive the events
My ID Is 5561546482


Best Answer

  • kiara_waelkiara_wael Posts: 36,156 Candy Moderator
    Accepted Answer

    Hi and Welcome to our Community

    Make sure updated your Apps . Go to Google Play Store .

    and If you don't see the event, make sure to update your game to the latest game version. If you still don't see it, then please note that at the moment, the event is not only available to everyone as our sweet Game Studio is making sure it works smoothly. But don't despair, it will probably be coming to your game at some other time.

    Accepted Answer


Answers

  • Hey! Would you like to give us your opinion?

  • kiara_waelkiara_wael Posts: 36,156 Candy Moderator
    Accepted Answer

    Hi and Welcome to our Community

    Make sure updated your Apps . Go to Google Play Store .

    and If you don't see the event, make sure to update your game to the latest game version. If you still don't see it, then please note that at the moment, the event is not only available to everyone as our sweet Game Studio is making sure it works smoothly. But don't despair, it will probably be coming to your game at some other time.

    Accepted Answer


  • daniel47daniel47 Posts: 65 Level 2
     and what is the latest version of the application? 1.49.2 appears in the android play store
    


  • Freddy_FalknerFreddy_Falkner Posts: 44,796 Sweet Legend

    @daniel47 Hi and welcome, You can only keep your game up to date and hope you get the feature /s.

    Not every feature is available to everybody. they are given to groups of randomly selected people. So just means your not in that group for that feature at present but you could be in the future. All you can do is keep your game up to date to ensure you are getting the features available to you

    Thank you

  • Werner_CichyWerner_Cichy Posts: 26,134 Crushing Legend

    Yes, I also have version 1.49.2 on the Android device.

    I also play this version on the PC, Windows 10. I had all the events this time. Unfortunately these are now over. Some events don't come to me either. You can only wait.




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