help the yeti on vacation has disappeared

electricblue

Hi, I passed all 10 levels to get the yeti’s vacation and before opening the gift my cell phone downloaded and turned off, when I returned to the game the yeti and the levels had already disappeared. and I'm going to see all of my characters and I don't have it. What I can do? help and thanks

Werner_Cichy

https://community.king.com/en/candy-crush-friends-saga/discussion/324332/help-the-yeti-on-vacation-has-disappeared

You have to get 45 stars in the next games.

Do you have a picture for collecting stars in the top left

electricblue

I already did, but it is still lost in my characters and says that there are still 100 left: /

Diamond Lim

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1340947#Comment_1340947

Welcome to Sweet King Community! 👑

So how about you can playing a few of levels and you see Star Chaser (like Werner answered you) or this event again that I hope you can earned stickers of this new costume's Yeti. 😉

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Freddy_Falkner

@electricblue Hi and welcome, please try logging out and restarting your device and then log back in and see if this resolves your issue

Thank you

Sukanta_Biswas

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1340947#Comment_1340947

Welcome to the King Community.

As soon as you pass 10 levels of the event you will receive the Star Chaser and the Spa Day Yeti will be unlocked after the Star Chaser completed. Since I see in the screenshot that you still need to collect 100 points for the Spa day Yeti, I guess you have not yet passed 10 levels in the event.

Let me know if you don't get Star Chaser despite passing 10 levels.

Thanks!