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Help! I have an issue

12467

Comments

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello and welcome to our friendly Cimmmuinty

    Please close your game, search for the update and clear the cache and open it again. Please play a level and it will update. If you still have problems, please get in touch !!!

    Thank you

  • GlenysB
    GlenysB Posts: 574

    @Spinnifix

    I can't find an update for CCFS. Sorry to be a nuisance.lol.

  • Spinnifix
    Spinnifix Posts: 25,430

    Hello, I will now contact you privately. I can help you better there

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello everybody!

    Just wanted to confirm you're not experiencing any more crashes when joining a team? It should already be fixed 🙂

  • sunmaid
    sunmaid Posts: 36

    Level 3

    i messed up! i was talking on the phone and playing candy crush freinds on win 10, i left the team i was with! now when i try to go to the team button it crashes! can this be fixed? help!

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello @sunmaid !

    Oh no! This should be fixed...🤔

    Please try out these few steps and I hope you can get back to your team!

  • sunmaid
    sunmaid Posts: 36

    Level 3

    @Lola_Pop i did that when i had trouble before and lost all my gold bars and candy bosters, i realy dont want to do that again. i dont have the bosters now but i do have 35 gold bars. i just hope they fix that. till then i wont be able to join a team.sad but oh well.

  • LoveDachs
    LoveDachs Posts: 28,156
    edited March 2021

    @sunmaid

    Hi and sorry you're having all these problems. I know this is late but thought maybe you were still having issues. I also have lost all my boosters, twice when I downloaded the game onto new phone. I wish I was one of the ones asked to be on a team... maybe someday. As @Lola_Pop stated the crashing issue should be fixed as alot were having that happen to them. The only other advice that I can think of is ...have you checked to see if you have enough memory? You need 2G for each game. You can click on settings to find this out. Log off game & Clean cache regularly, check for recent updates at Google Play Store and reboot. Wait a few minutes...and log back on. Good luck.🤗

  • Christina1204
    Christina1204 Posts: 5

    Level 2

    edited March 2021

    I do not see a link allowing me to invite my boyfriend to join my team. Also, he does not have the team Icon so he can look me up to join that way. What should I do?

  • Christina1204
    Christina1204 Posts: 5

    Level 2

    Im new here. I just created a team and would like to play with my boyfriend who did not get the team icon in order to join me. What should I do?

Hey! Would you like to give us your opinion?