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Help

allieMallieM Posts: 2 Newbie
in Support

my 4 year old niece made purchases for this game, like almost $40 any way I can file a claim and get this money back? :(

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Best Answer

  • Miss_DaniMiss_Dani Posts: 10,885 Friends Moderator
    edited January 28 Accepted Answer

    廾𝗂 @nina2208, welcome to the Community!


    I'm sorry to hear about the inconvenience your are having.


    ℹ️ We don't deal with purchase related issues here in the Community as the solution/feedback would require your personal details. You can find all info about refunds & unfulfilled purchases & the contact link to King's Support HERE.

    Accepted Answer




    🍭  #KɪɴᴅɴᴇssIsFʀɪᴇɴᴅs  .  #FʀɪᴇɴᴅsIsTʜᴇGᴀᴍᴇ  🍭


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Answers

  • Hey! Would you like to give us your opinion?

  • Miss_DaniMiss_Dani Posts: 10,885 Friends Moderator
    edited January 28 Accepted Answer

    廾𝗂 @nina2208, welcome to the Community!


    I'm sorry to hear about the inconvenience your are having.


    ℹ️ We don't deal with purchase related issues here in the Community as the solution/feedback would require your personal details. You can find all info about refunds & unfulfilled purchases & the contact link to King's Support HERE.

    Accepted Answer




    🍭  #KɪɴᴅɴᴇssIsFʀɪᴇɴᴅs  .  #FʀɪᴇɴᴅsIsTʜᴇGᴀᴍᴇ  🍭


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  • Werner_CichyWerner_Cichy Posts: 26,134 Crushing Legend
    https://community.king.com/en/candy-crush-friends-saga/discussion/326132/help


    Unfortunately we cannot help with problems with payments. You have to contact King Support directly. Here is a link to it


    https://community.king.com/en/blog/discussion/269456/problems-with-your-purchase





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