Dachs delivery

rmad · March 5

Dachs delivery service popped up today on my home screen when I signed in to play, and now it is gone. Was that a glitch? No matter what I do I cannot get it back, so I'm wondering if it was a glitch, or did another round of delivery service did actually start?

JMicrush · March 5

The challenge had started and we had made tremendous progress until it just disappeared.

gr33n3y3z · March 5

Hello @rmad and welcome to the community,

May I get a bit more information from you so I can do some detective work?

What device are playing on?

And could you post your game is please? If you don't know how to find it here's a link to help you👇

https://community.king.com/en/blog/discussion/324648/what-is-my-user-id-and-where-can-i-find-it-check-this-video-out

I hope to here from you soon.

gr33n3y3z · March 5

Hello @JMicrush and welcome to the community,

I'm sorry to hear this.

Do you mind giving me some information so I can do some detective work?

What device are you playing on?

Also can you please post your user id? If you don't know how to find your I'd here's a link to help you 👇

https://community.king.com/en/blog/discussion/324648/what-is-my-user-id-and-where-can-i-find-it-check-this-video-out

@Miss_Dani @Lola_Pop

gr33n3y3z · March 5

Hello again @JMicrush ,

I wanted to let you know that the team has left for the weekend, until then please bare with them. They will look into this issue on Monday when they return.

JMicrush · March 5

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1450702#Comment_1450702

I am Finally able to respond!

iphoneXR

11120563053

gr33n3y3z · March 5

Hello again @rmad

I wanted to let you know that the team has left for the weekend, until then please bare with them. They will look into this issue on Monday when they return.

gr33n3y3z · March 5

@JMicrush thank for the info I greatly appreciate it. Also I passed this info on the the CM @Lola_Pop just a heads up the team has left for the day and they will be back on Monday to further look into this issue.

Have a great day talk soon when more information is available on Monday🍭

cricricri · March 5

I have the same problem. And it has happened before as well

Heleja · March 5

I cannot be part of the dachs event because I cannot sign up to a friends list..every time I try the game just closes...please help

Miss_Dani · March 5

廾ⅰ @cricricri & @Heleja, welcome to the Community!

◾️ As my fellow Game Moderator @gr33n3y3z explained above, this issue has been reported to our CM who will pass it on to the Studio for check up. The Team is out for the weekend until Monday CET office hours when they will be able to address it.

⬇️ Meanwhile... ⬇️

🍭 Visit the CCFS area of the Community ---> HeRe

🍭 Win some Gold Bars for your Game ---> HeRe

🍭 Have fun with other CCFS Players ---> HeRe

Want to know more about the Community? ---> Go here

cricricri · March 5

Yes,i understand,that till monday you can't do anything. But until then 3 days of event are wasted,and we will loose good rewards. We alk understand,but hopefully you extend the event then

istuff · March 6

Hi @gr33n3y3z Just letting you know that I had the same thing happen to me that @rmad did. Dachs's Delivery was there then it was gone.

My User # is 10023309637. I understand from the above posts that no one will be able to look into this till Monday, that's fine with me. Thank you for any help. Have a lovely weekend.

I forgot to add I play on my PC on Windows 10

rmad · March 6

Hi sorry I missed you earlier, my ID is 5590907295 and I play on my Motorola mobile device. Glad to see I'm not the only one, not a big deal of course but like to keep playing the challenges. Thanks!

SomeChick · March 6

Same here on Android, and it always happens when tech support has left for the day or weekend. My team completed our first delivery. We will probably have to start over even though we were halfway through our second. Love the game. Been playing since it came out, but so tired of this happening on a weekly basis lately. It ruins the fun.