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heatherbennheatherbenn Posts: 17 Level 2

Why can’t I get videos on my candy crush friends for free boosters or moves

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • Freddy_FalknerFreddy_Falkner Posts: 44,792 Sweet Legend
    Accepted Answer

    @heatherbenn Hi and welcome, The video ads feature is a bonus feature and is not always guaranteed to be in your game, It is given to groups of randomly selected people, so this just means your not in that group at present but you could be again in the future. It can also be missing due to temporary problems

    To make sure your getting the features available to you check your game is up to date and log out and restart your device , then log back in. regularly do this to keep your game as up to date as possible

    Thank you

    Accepted Answer
  • BubbleGumSodaBubbleGumSoda Posts: 2,053 Level 5

    Hello welcome to the community

    As Freddy_Falkner said the video ad's feature appears only for some group of people that get this and others not so don't worry you will get it any time.

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