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slight bug in my Candy Crush Friends game!

matriarch
matriarch Posts: 4

Level 1

edited March 2021 in Support

Hello! I have been playing various Candy Crush games for a while now, and for the first time I'm experiencing a bug. I am on level 158 on Candy Crush Friends, and I've noticed that whenever a character appears on screen, their body is doubled, tripled or even quadrupled! This didn't happen before until 2 days ago. I would just like to know if anyone else is having this bug happen, and if the devs are aware! My phone is the Samsung Galaxy S21 Ultra 5G


Answers

  • kiara_wael
    kiara_wael Posts: 157,659

    Hi and Welcome to our Community

    This is for Candy Crush Saga forum, but not to worry as it will be moved to the correct forum

    Make sure  Check app update - Log out game - Restart Device - Open game and Log in.

    Thank you

  • Freddy_
    Freddy_ Posts: 68,477

    @matriarch hi and welcome, As explained above your post will be moved to the correct forum.

    Each Game has its own forum which i have linked the Friends forum below. When you are in the correct forum you will be able to see if there are any other people experiencing the same issues


  • [Deleted User]
    [Deleted User] Posts: 11,816
    edited March 2021

    廾ⅰ @matriarch, welcome to the Community!


    ⚙️ Please, try all the options below to see if they resolve the issue. ⬇️


    • Force close all apps restart your device making sure to leave it switched off for at least 10 seconds before turning it back on again.
    • Update both your device & your game app.
    • Clear the cache in your device & game app.
    • Make sure that you have sufficient free memory on your device. We normally recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.


    If the issue were to persist, please go HERE for Support in the Candy Crush Friends area of the Community & let us know, we'll do our best to help you. 👍️


  • rajdeeptb
    rajdeeptb Posts: 4,325

    Yes Dear Same Problem With me Since last two days

    But Don't Worry dear It Happens With me by heavy Load. I hope Same Problem with you.

    Please Clean Cache Files Of Your device Reboot your device. Also use updated version of the game.

Hey! Would you like to give us your opinion?