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Black screen
nguyenanhduy1591999
Posts: 2,121 
in Support
Hello everyone. My screen is black
0
Best Answers
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Hello!
Please close your app and look for the update and clear the cache and open it again. Play a level and it might be okay. As the game updates.
Good luck
0 -
@nguyenanhduy1591999 Hi and welcome,
This sometimes happens to me when i leave the game open and do other things,
Check your game is up to date , log out and restart your device and log back in and should solve our issue
Thank you
0 -
I understand. Thank you!
0
Answers
-
Hello!
Please close your app and look for the update and clear the cache and open it again. Play a level and it might be okay. As the game updates.
Good luck
0 -
@nguyenanhduy1591999 Hi and welcome,
This sometimes happens to me when i leave the game open and do other things,
Check your game is up to date , log out and restart your device and log back in and should solve our issue
Thank you
0 -
I understand. Thank you!
0
