Characters stuck downloading- Under investigation!

BubbleGumSoda · September 2021

https://community.king.com/en/candy-crush-friends-saga/discussion/350007/are-you-aware-of-this

Hello there welcome to the community

everyone and also me is experiencing this issue right now with the jelly queen there's not a solution yet the moderators of the game will keep you posted for any news

DieOmimi · September 2021

Hello everyone

the studio has today provided an update for the mobile version. I did it and everything works for me again.

Please check if you also have an update available and execute it. Thank you very much.

BubbleGumSoda · September 2021

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1810120#Comment_1810120

It's fixed l can now finally see her face again

Screenshot_20210921-080307_Candy Crush Friends.jpg

Screenshot_20210921-080312_Candy Crush Friends.jpg

Anny23 · September 2021

Hola buen día

@Spinnifix he tenido el mismo problema y he seguido todos los paso pero mi juego sigue igual con problemas

Anny23 · September 2021

Juego en mi móvil moto g fast

Jengapuzzle · September 2021

I checked for an update, and nothing was available, so I deleted the game and then downloaded it again. Now seven of my characters are stuck downloading. 😩 Yeti, Misty, Odus, Red Rabbit, Dachs, Bubblegum Troll, and the Queen are all stuck. Really no point in playing right now. Hope they fix it soon. ID 1166677956

DieOmimi · September 2021

@Anny23 Welcome to the King-Games Community. You are here in Candy Crush Friends. Please note that we have a common language here. This is English. Please use a translator. @hechicerilla --> I think the player got lost, his screenshot seems to be made of soda?

DieOmimi · September 2021

@Jengapuzzle if you didn't have an update for your game today, please check your store every day. Due to the many millions of players, it is not distributed equally for everyone. One more note: Please uninstall your game only as a last resort. All your achievements are lost in the process. Exception: your level level and your gold bars. They are stored on the game servers. Unfortunately not lollipops, you will lose them.