Characters stuck downloading- Under investigation!

carmenechevarria

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1781960#Comment_1781960

It's costume

DieOmimi

@carmenechevarria we collect the ID of the players it happens to. The studio needs the ID to repair Olivia (with the costume) on the affected player. It doesn't happen to every player. Please come here and post your ID if you have problems with Olivia in costume. Only with Olivia in costume there is the mistake.

Olivia sticks at downloading - Page 2 — King Community

Tomorrow the studio works again, on weekends unfortunately no one is there.

DieOmimi

@carmenechevarria please give me here your ID for the repair of Olivia in costume. Thank you very much. 

carmenechevarria

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1782053#Comment_1782053

Here's my id

carmenechevarria

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1782052#Comment_1782052

My ID

DieOmimi

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/1782069#Comment_1782069

Thanks. I'll take care of it, but the studio won't be working again until tomorrow. Please be patient.

Compscott

I am having the same issue. My account user ID is 1521768967.

thanks!

ElusiveOwl

I'm also having this problem.

User ID: 12335858234

DieOmimi

Hi @Compscott @ElusiveOwl I have reported your ID and hope that it will be repaired for you soon. 🙂

I'm sorry I only saw it now. I'm also just a human being and can't be everywhere at the same time. 🤷

Compscott

No problem at all. I am still able to play and all, just thought I would get it fixed if and when I can. Thanks in advance for your help!!