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Crashing and freezing: troubleshooting steps and updates here!
Comments
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Hello @CyborMedic,
Regarding your initial question: Thre is no way to get another attempt at the Superstar round (week 5) following the Holiday Calendar event in Candy Crush Friends Saga. Thus event is only available for a limited time, so each of the 3 levels must be completed within that time.
I hope the troubleshooting tips from @DieOmimi help you resolve your game-crashing issue. If not, let us know and we may be able to offer more suggestions.
Thanks for the tag @Havish.
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Try the following troubleshooting steps:
- Make sure you have the latest version of the app
- Clear the cache on your device
- Make sure you have more than 2GB of free memory on your device
- Close all the apps and on your device and restart it
I hope that helps 🙏
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I did but not helpful. Candy Crush Saga has no problem but Candy crush friends saga freezes and that's the main problem.
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January 9, 2022: With the new “add-on” icons to the 3 listed helpers (e.g., Tifi, Rachel, Yeti, Odus) that typically offer an additional wrapped candy, two extra fish, or an extra 2 moves, I have had the extra 2 moves version of both Tifi and Rachel completely lock up on me—no response at all from the screen. That does not typically happen the first time that I use the “+2 moves” helper in a playing session, but the second or third time I use that helper. The standard remedies like clearing the cache, rebooting the IPad , do NOT seem to work with this problem. As a result, I effectively have only 2 helpers that I can choose to use rather than 3.
Is anyone else having this problem?
Has anyone else found a solution?
If not, is this a programming issue?
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Once again I am having trouble with Rabbit freezing before I even get a chance to play one move 😐
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