Latest news about Candy Crush Friends Saga
Get help & check the FAQs
Win Gold Bars and more!
Help us make the game even sweeter!
Help for tricky levels!
Hi, Am currently on level 1249 and have not gotten any stickers yet for new costumes. Is there stickers yet to be collected? Or do I have to wait for special events to get them? These are what I have in the scrapbook.
Thank you so much @Lola_Pop and it's okay
Hello @BubbleGumSoda , you're right, I had not seen your answer here 😓, I'm sorry!
I will let the Studio know, thanks so much for the information 👍️
Thank you for your response ... my I'D # is 7888792541
All my boxes opened for week 3 of 2020 but in my scrapbook the character wasn't there
I finished for 7 days and won the box and got the Elf and then closed the app ... the next day it just was not in my scrapbook and the challenges carried on with the next character.. I was hoping it would appear after I did the week 4 day 1 challenge but it did not and still not ..i can not remember if I just closed or continued to home page before closing my app
I have attached what you asked for plus a photo I googled about which one I am missing
Some post on here called him Dash the Elf for the puppy
Hi @KitKatELD can you please say what exactly you are missing? Please go into your scrapbook and scroll all the way to the bottom. Then you can see which character is still to be collected and how many shares are missing. Please take a screenshot and post it here.
I also need your player ID . You can find it as a link behind the green font.
Hi @bltownse, great that it worked now and you could secure the pretty nutcracker costume.
Our request for a way to complete missing costumes has gone to the studio. We have received an interim notice that the holiday calendar must first be finished and then perhaps repair kits will be sent. Since the Christmas holidays are coming soon, it is certainly only possible in the new year. Please be patient, we are in contact with the studio.
@kalanilehua Welcome to our King Community at Candy Crush Friends. Nice that you found here.
Don't worry you asked. I'm glad to hear that everything turned out for the better and you got your costume.
I would be happy to see you more often. Have a look at our competitions.
Have a nice day.
Hello! I finished week 3/4 of the holoday calendar, but my game froze and never awarded me the holiday Jelly Queen costume. How do I get her costume added to my scrapbook?
——-
Update: Just went back into the game and it suddenly awarded me the rewards for completing week 3. Please ignore this request for support as I was able to recieve my holiday Jelly Queen costume.i would delete thist post but couldn’t figure out how to do so. Thank you!
@Lola_Pop When the holiday calendar started l played level 1 after l completed it said l completed all the weeks then the game crashed after I went back in it started to give me the week rewards.
Hello Friends!
Thanks for reporting this, @BubbleGumSoda and let's see if we can unravel the mystery 😁
According to the tech team, you should not have git the Winter Nurcracker before the rest of the players. When exactly did you get it, do you remember?
@Lola_Pop sorry to bother you but did you got any updates on the team with the nutcracker coustume.
I just found out about this option of being able to ask .. so i am a little late but last holiday I completed all 4 weeks of challenges but didn't receive week 3 costume ( puppy Elf ) Dash's
I am not sure where to find my game number but am I still about to receive this reward?
Quite disappointing... I was excited each week for the end reward
The box opened but it never went in my list
@Lola_Pop what do you think about this 🤔
@MountainMom when the holiday calendar started the week rewards were already being given to me that's how l collected them and the stickers l collected for that nutcracker coustume it must be a glitch but today l play the holiday levels and no stickers were given anymore but l kinda want to collect it now.
I got Nutcracker Winter today at least.
Here's my player id
@BubbleGumSoda, I have seen a similar costume for Nutcracker (or Tiffi)! In one of the screenshots from Nat09 in another contest, she used the character that had a diamond on his or her head. Perhaps, you are correct, that you may get a different costume if you already have the one intended for the Holiday Calendar event. However, that is not typical -- usually there is not an alternative if you already have the costume being offered in your scrapbook. We are still trying to understand how several of you unlocked all 4 costumes before the Holiday Calendar event started for the rest of us. It may remain a mystery.
@DieOmimi even your holiday calendar is having issues something weird is going on with this event right now this is how my holiday calendar looks like
@BubbleGumSoda There are different holiday calendars. I don't have the Nutcracker costume yet, which is shown in the lower part of my scrapbook. What do you see that you still need to collect?
@DieOmimi
Other players already collected the new coustume's including me but somehow that coustume for nutcracker appear I think because since I already collected the new one and like I said before it got confused the game didn't know what stickers to give.
Hi @BubbleGumSoda how can you have collected all the costumes when there was only one complete costume for the first week? In the second week it is quite normal that fu on the 2nd day can not have all the stickers.
Somehow I don't understand your question.
The holiday calendar goes over 4 weeks. Every day you collect a sticker. Only after the complete 4 weeks all costumes are unlocked.
New here? Sign in or create an account to join the fun.
Hello community
I understand. Just to follow up, the event ended today. I beat each one of the event levels and was still 50 points shy of getting Tiffi.
I didn't get any of the costumes either.I tried EVERYTHING, cleared my cache, deleted the game, and reinstalled it, I have plenty of memory on my phone, I logged out and logged back in....nothing worked 😪
I also reached out to customer service several times but no one was able to help 😪
I even posted here to see if someone could help....all to no avail 😪
I know of a few other people having similar issues, it seems like the events this holiday season have a lot of problems 😪
I also had the event and played every day but did not receive the new costumes 😡
I have many issues with the app and am considering quitting the game
@DieOmimi Since the event is now over I reached out to customer support but they are still telling me that there is nothing they can do about getting me the costumes.....can you help? 🙏
Here is my User ID just in case you are able to assist 🙏
I asked this question before but it somehow disappeared. The last update took away some of the characters voice when they reach the meter to activate a power up. Is this something that will be permanent? I'm one of the weird ones who like the way some characters sound when their power is activated. Can this be fixed?
Hi there! 👋 We’ve had a few unexpected hiccups that caused some events to disappear earlier than planned. The Studio team has tackled the issue, and everything should now be back to normal! 🕵️♀️ If you’re still experiencing the problem, please let us know in the comments so we can take a closer look. Our sweetest…
I have a week trying to connect my candy crush friends to may Facebook because I chance my phone and so want to get my progress, but Is connected with an other Facebook account that is in my phone... what can I do? heeeelp!!! I want to play
Ciao, gioco da poco tempo e mi sono accorta che gli amici, quando usano il loro potere, non fanno più i loro versi, che sono così carini. CaCapita anche a voi?
It appears dacs delivery and the extra games have disappeared yet again. We were good for about 3 weeks, not sure what the issue is but figured I'd make another post about it
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hey Friends! 👋 Wondering what the latest level is in Candy Crush Friends Saga? You’re in the right place! 🗓️ New levels are released every Tuesday, so there’s always something sweet to look forward to! 📍As of October 21, the latest level available is 8940 Enjoy the new content and have a sugar-crushing day! 🍭
