I can't log in with my Facebook account- Under Investigation!

spring_queen_18

It says "the application is still in the testing stage"

Please help!

Lola_Pop

Hello Friends!

Thanks for reporting this issue. ❤️

The team is aware of it, and the fix is on its way. For now, there's no workaround I'm afraid. Please don't reinstall the app.🙏

We'll keep you posted! 🤗

Lola_Pop

Hi there!

The fix is finally on its way 😎, and you'll be able to log in again soon.

Please accept our apologies for the inconveniences, and thanks a lot for your patience ❤️

Lola_Pop

The fix is here, @leonfbirk !

Please try to connect to Facebook now, Friends. It should work ☺️

https://media.giphy.com/media/A3bQqTg0OxlQ6gbOOe/giphy.gif

katielynn1987

i just switched from an android to an apple phone tonight, and i was trying to set up my candy crush friends app by logging into my account through facebook (which has always been my form of logging in for years now) but when i went to connect/sign into my facebook i got a notification saying that the app was not set up and is still in development mode, etc. i tried several different ways of logging in, i went to my facebook app and it still said the status was active...i googled it obviously and tried several different ways to login through my facebook and nothing worked. and then i read somewhere, which i wasnt too sure about trying this method, to go on my facebook and remove candy crush friends from my list of games i gave permission to login with...so with trying everything i knew to try, i ended up deleting it off my facebook, hoping that i would just be able to log back in and give it permission all over again to use facebook as my login....but the outcome of that didnt change anything and now im scared that ive lost all my progress ive made in my game, i think i was near almost level 1000, so ive made a good amount of progress to just give up and start from scratch. is there anything i can do to recover my account and not lose my progress ive made?

Unknown

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kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/368088/possible-lost-account

Hi and Welcome to the King Community

This is Candy Crush Saga forum, but not to worry as it will be moved to the correct forum

https://community.king.com/en/candy-crush-friends-saga/

Thank you

dananelle

Yep same here. On top of losing all events etc, now this!!!

mine says connection error.

seriously, this is getting ridiculous now

@DieOmimi can you please add this to the list of things going wrong at the moment.

pickerid

Me too! On android phone and Android tablet. But my error says "there was a connection issue. Try again later". I am having no connection issues and other games connect fine.

cricricri

I was loged out without me doing that,and now wwhen i want to log back in it says there has been an error and i schould try later, i have tried all day.....

natmor70

cannot log in through facebook , I do not know what is going on grr

Andres-2

Same problems with facebook

@DieOmimi @MountainMom @Lola_Pop Any news if you're investigating?

eharmercollins1970

I cant sign in on my Facebook account says it in testing stage & I don't have permission

spring_queen_18

I'm not sure but it may be from new update for game i mean if the game will update itself again, then it will be in the next week. This means we must wait until next week or the game moderators make a quick update now

I don't know, it may be just like this🙄