No reply from Support

suzekit

Hi All

please can a Community Manager help me getting a response to 12150524 - I replied but since nothing and I am very worried I am being blocked or ghosted as I have raised an additional ticket asking for a reply and have received no auto notification - please help.

thank you

DieOmimi

Hi @suzekit You seem a bit lost. What exactly do you need help with?

We don't get any information about who you've spoken to if it's outside the community. The support you contact directly from the game is not related to us.

If we can help you, we're happy to do so. But I can't see from your request what you need help with.

suzekit

Thank you very much for taking the time to reply, this was posted in error and was posted correctly on Soda.