Log in

BuffaloGal57

Every day I have to sign back in the my account on CCFS. Why? I've never had to do this before.

DieOmimi

Hi @BuffaloGal57, this is the login to the community, not the game app.

The community pages are currently undergoing maintenance. As a result, we are logged out from time to time. It doesn't just happen to you. All other players - including me - are also affected.

It is temporary and soon the maintenance will be completed.

DieOmimi

Hi @BuffaloGal57 do you mean directly in the game or in the community? There is currently a bug in the community (click here). 

If you mean the in-game app, please tell me what device and platform you're using. I can then ask if there is currently a malfunction.

Thank you very much.

BuffaloGal57

https://community.king.com/en/candy-crush-friends-saga/discussion/387721/log-in

It is the game CCFS and even to answer you on this page. I am using my Android phone.

Thank you for your help

DieOmimi

@BuffaloGal57, that's actually strange. I've never been logged out of my app and I also play on Android. At the moment we are not aware of any mistake and it has not happened to anyone else except you. 

Are you signed in to your game with a King account or a Facebook account?

BuffaloGal57

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2455101#Comment_2455101

I'm not too sure this is the screen I have to log in to to reply I am not very knowledgeable on that stuff.

Screenshot_20221114-215137_DuckDuckGo.jpg

DieOmimi

Hi @BuffaloGal57, this is the login to the community, not the game app.

The community pages are currently undergoing maintenance. As a result, we are logged out from time to time. It doesn't just happen to you. All other players - including me - are also affected.

It is temporary and soon the maintenance will be completed.

BuffaloGal57

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/2455476#Comment_2455476

Ok ty