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Why are my daily quests not refreshing?
normansmom
Posts: 3
Level 1
in Support
For the past 3 days my Daily Quests have been counting down over and over and not changing. They are stuck on the last three I completed and haven’t given me any new ones. Any ideas on how to fix this?
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Best Answer
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Hello @John_W and @Pitty_Kitty ,
Our fantastic tech team is already investigating this- thanks for the heads up and I'll keep you posted! 🤗
3
Answers
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@normansmom Please check your game is up to date and log out and restart your device then log back in and see if this resolves your issue
Thank you
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Okay I tried that. I had already tried it yesterday after doing some googling but I tried it again and cleared cache and cookies and it’s still not working. Thanks for trying to help though
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Thanks @Nix66 for taking the tine to try and help me. The countdown clock just counts down and then starts over again. I’m not sure what you mean by a regular level? I’ve tried the other suggestions to no avail :/
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Hi dear.
It may be a temporary error. The important thing is if after completing these daily quests are you getting your reward. If yes then ignore the same daily quests and hopefully it will be automatically fine after some time.
But if no you are not getting rewards then you should contact player support either directly from the settings of your game application or use this link.
You need your game id for this.
Thanks.
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Welcome to Sweet King Community! 👑
You can click on "Contact Us" on bottom of the page then ask a question and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.
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Idk y but it's not showing the tasks for today
I've closed and reopen it and still nothing
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Hi @John_W
I found this today too. Troubleshooting doesn't make the daily tasks reappear. This is happening on my Android app (Samsung) and w10 app too. since the last update weird stuff is happening, I didn't do anything in particular in my game, just updating both apps. I'm not sure if we are in a test group testing something 🤔
John, may I ask what device you play on?
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Hello @John_W and @Pitty_Kitty ,
Our fantastic tech team is already investigating this- thanks for the heads up and I'll keep you posted! 🤗
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Thanks @Lola_Pop. I just found this discussion because it's so weird for me. Midnight said I get new tasks and 45 minutes, this morning said there are new tasks in 12 hours ... Available.
I did it for the first time today, yesterday I updated the app. Even after I had done tasks yesterday, I got a strange message. Sorry, I didn't make a screenshot.
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