Why can I not sign into my profile and sync my games

dilli02 · November 2020

For some reason I got kicked out of my king account and I cannot login to any of my profile to link my games it’s telling me era connection try again in a bit what do I do

Werner_Cichy · November 2020

@dilli02

Welcome to the King Community !

I don't hope you got banned by King.

Did you use different email accounts?

Freddy_ · November 2020

@dilli02 Hi and welcome. Is this the error message you are receiving

https://community.king.com/en/candy-crush-saga/discussion/280545/there-was-a-connection-error-try-again-in-a-bit

Lotus_Flower · November 2020

Hello @dilli02

If you are still having trouble, you might want to uninstall and then reinstall your game. Use all of your boosters FIRST though, because you will lose them. Your gold bars will be okay.

dilli02 · November 2020

ty but wont i lose my game level also !! i cant connect them to my kings account i DON'T wanna start all over again

wykoon · November 2020

Hello @dilli02 and good day to you.

Have you tried disconnecting your device from the internet, wait for several seconds and reconnect back? Also as mentioned above, please check that you've entered the correct email address and password.

Please let us know if any of our answers helps and if you need help with other issue in the game.

Thank you 😊

Why can I not sign into my profile and sync my games

Answers

Categories