The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Welcome to the King Community's Candy Crush Saga forum.😊
You already understand that you posted your problem in the wrong place. There is a separate thread for each game in the community and you will find it at homepage but you do not need to post again, as your post will be sent to the correct location.
However, Try to find a solution by following the steps below.
Check App Update > Log Out Game > Restart Device > Open Game & Log In.
Moreover you can follow the link below.
For further assistance, please feel free to write back to us. We'll be happy to assist you.
Thank you.