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Help! I have an issue

Lola_PopLola_Pop Posts: 6,020 Community Manager
edited January 15 in Teams

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Howdy, Candy Crush Friends player!

Technical issues can happen when testing a new feature- and we're here to help!

Before posting your question, please take this into account:

  • You can have a look in our Help Center where you can find insightful articles
  • If you're experiencing an issue in Candy Crush Friends and it's NOT RELATED to the Guilds, head over our Support Area


When posting your doubts, make sure you give us as much information as you can:

  • what is the issue?
  • which device are you playing on?
  • what version of the app are you using?
  • a screenshot where we can see the problem. You can learn how to post a screenshot (and other useful Community things!) here




Thanks a lot and we'll be back to you as soon as possible!


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