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Playing CCF Sage on a Win 10 laptop build 19042. When I try to join a team, app crashes.
Answers
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Welcome to Sweet King Community! 👑
Don’t worry, resetting the app usually fixes most issues.
- Click on the Windows icon down to the left on your PC.
- Choose ‘Settings’, the icon that looks like a cogwheel.
- Go to ‘Apps’, then to ‘Apps & features’.
- Find the game you have issues with and go to ‘Advanced options’.
- Click on ‘Reset’.
Still not working? Then a complete reinstall of the app is probably needed.
- Again go to ‘Settings’ and find the game under ‘Apps & features’.
- Instead of choosing ‘Advanced options’ click on the Uninstall button.
- Restart the computer.
- Finally, download the game again from Microsoft Store.
Please be aware that when you reset or reinstall the game all in-game items like boosters and lives will be lost. Your progress and gold bars can always be restored by reconnecting the game to your Facebook or King account.
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@kunde16 Hi and welcome, I have not got this feature in my game yet but i know on other king games it tries to open up a separate page. So if you have an ad blocker / pop up blocker it can cause this to happen.
Not sure if this is the same or not but may be worth a try
Thank you
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Diamond Lim: The warning about losing cookies due to reset COULD have been closer to the instructions. Now, how do I launch the game from my account so as to restore my boosters?
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If you've reinstalled the Windows 10 app, your boosters could be lost. I recently reinstalled the app and mine weren't restored, even though I backed up my game with Facebook. With Candy Crush Saga it works fine. Unfortunately not with CC Friends saga.
I don't have this event either. It is very new and should therefore be treated with caution. An ad blocker is always a hindrance.
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