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@missykiwi12 Hi and welcome , Please try the tips above from @Werner_Cichy and if this does not help with your issue can you let us know what device you are using and what version of the game you have installed
Thank you
Hi @missykiwi12
I have the same freezing problem from time to time. And only with CCFriends oddly enough.
All the advice above is good. My unfreeze process is: Clear the cache often, then switch the phone off and on again. I moved from Android to IOS in the last year but the freezing issue followed me!
Again I learned to clear all the temp files, then switch off and on. It works for me. But you need to keep the temporary files under control. Good luck 🤞
Hi,
Thank you all for the good advice, much appreciated !
Installed the latest version of the game today and cleared the cache. Freezing issue still there. :(
If I erase the User data, will I lose everything?
My game is connected to my Facebook profile.
Many thanks in advance !