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Can’t get lives from friends
Answers
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Hello @clb54 Hearty Welcome to our friendly King Community 🤗
Can you tell me in which game you are having this issue?
Is it one of the Candy Games OR Farm Heroes OR some other game?
Can you please clarify by replying back, so that I can suggest you further steps!
Please post your reply by typing in the blank dialogue box provided below.
Talk to you soon! Have a great rest of the day/evening!
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@rinapretorius Hi and welcome,
Please check you device and game are up to date and log out and clear the cache from your app store, restart your device and log back in and see if this resolves your issue
There is currently a Facebook Avatar/ Friends issue in the game that the studio are working on a fix for
Thank you
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👋 廾ⅰ @rinapretorius, welcome to the Community!
ℹ️ There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.
- In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game.
- This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.
➡️ Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.
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There is a known issue with Facebook connectivity (Avatar/Friend List). King is currently working with Facebook to fix this & will get everything back to normal as soon as possible.
- In the meantime, we recommend that you do not take any steps to resolve the problem yourself, such as logging out of your Facebook profile or reinstalling the game.
- This issue won’t affect the familiar gameplay or your normal level progression. However, it might mean that you might not see your Avatar and/or might be unable to see other Facebook-connected players.
Once the fix is in place, your Avatar will reappear & Facebook Friends List will return.
