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I justed pressed my award that was on my page u had to choose one of them?

sweetie21sweetie21 Posts: 19 Level 2

I had chosen the one that had 50 gold bars and 3 lollipops and it’s not showing in my game what should I do?


  • Lola_PopLola_Pop Posts: 8,032 Community Manager

    Hello @sweetie21!

    We'll love to help. Can you tell me more about this? Did you get a pop-up in the game telling you to choose a reward? Was it in an event? Thanks!

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  • hechicerillahechicerilla Posts: 8,284 Ambassador

    Hello 👋

    Welcome to the sweet King Community.

    As Lola_pop said, we need more information about what happened. Some screenshots showing if it was an event, or what it was. It is possible that what you were selecting was the prize that you can receive if you complete a mission or event; If, on the other hand, you had already completed it and you had to select your reward, you will probably have to follow the troubleshooting steps:

    - close session.

    - clear cache (not data)

    - reboot the device.

    - log in.

    Still, please, respond here with the requested information in order to help you and other possible errors.

    Thank you and keep enjoying

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