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Getting and sending lives to friends
Best Answer
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Hi @sweetieke Welcome to Candy Crush Friends.
If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook friends list since this permission will automatically expire from time to time. If the game hasn't the access all lives will stay blocked. Check here for more help on this.
I hope this post helps them. Have another nice day.
Answers
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Hi @sweetieke Welcome to Candy Crush Friends.
If you have the game Facebook connected, don't forget to make sure that the game has access to your Facebook friends list since this permission will automatically expire from time to time. If the game hasn't the access all lives will stay blocked. Check here for more help on this.
I hope this post helps them. Have another nice day.
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@sweetieke Hi Christa, I'm sorry it didn't work.
You may still need to do the standard troubleshooting:
- unsubscribe from the game
- Turn off the device completely and wait one minute
- Turn the device back on
- log back in to the game
Sometimes it also takes overnight for all new permissions to be processed.
If it still doesn't work in a few hours, please contact us again. I'm not on Facebook myself and I ask my colleagues here, who also play on Facebook. Maybe I can get some more tips.
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