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How do I restore my suckers?
Answers
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Hi @Chuck0923 Welcome to the King Community. You are here at Candy Crush Friends.
I'm afraid I don't understand you. What do you mean by "suckers"? I don't know this term from the game. Can you please explain it to me and maybe you have screenshots for me that show it?
Thank you very much. I would love to help you.
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@Chuck0923 Thank you for your screenshot. Now I know you mean the lollipops that you don't see anymore.
With an upgrade, it shouldn't happen that you lose your lollipops. It's a different thing if you're using a new device or uninstalling the game. Lollipops are stored on your device while your progress and gold bars are on the provider's servers.
Please read the following article, maybe we can help you with that: Lost boosters on your mobile? Oh no! Let’s see if we can solve it! — King Community
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I have had to format my phone. I reinstalled the CCFS game and noticed that all my power-ups disappeared !! 😭😭😭
I am very angry and sad. I had about 17 lollipops of each!!!!
I was only able to recover the level where I go, my gold bars and my acquired friends (although I have to download each one again but that is not a problem). I did not know that the lollipops were stored only on the device and not in the mail like everything else. On top of that, Misty's event never came to me. All wrong ... All wrong !!! 😞😞😞😞
